Privacy Policy:
1. Introduction
Healing Waves (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following types of personal information from you:Personal Identification Information: Name, email address, phone number, and any other contact information provided during booking.
Health and Wellness Information: Any relevant information shared to tailor our sessions to your needs, such as stress levels or areas of focus.
Payment Information: Payment details required to process bookings. We do not store sensitive payment information, as all transactions are processed securely through third-party payment processors.
3. How We Use Your Information
Healing Waves may use your personal information for the following purposes:Service Delivery: To schedule, provide, and manage our services effectively.
Communication: To respond to inquiries, confirm appointments, send reminders, and share important service updates.
Improvement of Services: To understand client needs better and enhance the quality of our offerings.
Compliance with Legal Requirements: To meet any applicable laws, regulations, or legal proceedings.
4. Information Sharing and Disclosure
Healing Waves respects your privacy and will not sell, rent, or share your personal information with third parties without your consent, except as required by law.
We may disclose your information to trusted third-party service providers (e.g., payment processors) to facilitate service delivery, with appropriate safeguards to protect your data.
5. Data Security
Healing Waves implements reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You have the right to access and correct any inaccuracies in the information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain exceptions under applicable laws.
Opt-Out: You have the right to opt out of promotional communications. However, we may still contact you regarding service-related matters.
8. Changes to Privacy Policy
Healing Waves reserves the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@healingwaves.com.au.